eBay launched largest consumer protection programme for Christmas

In the run up to Christmas, eBay has launched a new consumer protection guarantee to help cultivate buyer confidence. Being the world's leading online marketplace, this was crucial to preserving smooth service over the busy, festive period and help small businesses compete more effectively.

The Buyer Protection programme protects the purchase value and ebay shipping cost of many items. eBay Buyer Protection employs only to items acquired via PayPal. It’s free of charge and applies to nearly all bought with this method. The site hosts the dispute resolution process, giving buyers access to customer support consultants who help to make sure transaction problems are solved.

With this programme, consumer confidence is assumed to rise and reliance can be guaranteed between transactions. A knock on effect of this is expected: a rise of shoppers spending who are familiar with the programme. Therefore, this will benefit small eBay retailers as they can offer this to new and regular buyers. Harris Interactive reports alleged that 78% of shoppers said they would be more drawn to a small retailer if they provided the assurance.

The innovation is also expected to help the economy as more people become familiar with eBay, leading to a rise in online business sales. This extra guarantee is likely to invite people to setting up a business through the marketplace. It acts as a guide to aid customer service for questions on purchasing items and parcel delivery for independent sales. This in turn, will hopefully give rise to jobs and income.

eBay will still encourage users to try to resolve the disagreement between the seller and buyer at the beginning. However, if there is no progress, the dispute resolution practice hosted by the site is launched to solve the disagreement between the users.

MyParcelDelivery.com offers low-priced ebay courier services as well as a secure and easy process to booking the parcel delivery needed. Customers are able to link an eBay account to myParcelDelivery.com, where this will automatically find details of all the items you have bought and sold and provide the top shipping rates obtainable. This will save you time and money, and make ebay shipping this Christmas hassle free.